The management of an email system is a complex issue.

The email system is the blood vessels of the digital corporate body, and as such, email management has to cover corporate and IT strategy, project management, process management, organisational culture and communication, risk management, change management, operations management, law, IT governance, and external market analysis.

The management personnel of the email system must consider all the implications of introducing a new or enhanced system for business email communication.

The issues facing this management team are discussed in the three sub-pages that cover a broad overview of the issues, the problem in more depth and the necessary laws that need to be followed in the continous system planning and operational phases of this critical business tool.